OCTOBER 2019

It’s been a busy couple of months at ITC as we relocated our London headquarters to a brand new office in Canary Wharf. At the heart of it all is our world-class Security Operations Centre which operates 24x7x365. We would be delighted to give you a tour. So please get in touch if you would like to arrange this.

In addition to this significant relocation investment, as part of our continuous service evolution to our customers, we have also introduced a new and enhanced service management capability. Built on the industry-leading ServiceNow platform, we now deliver: faster resolution; improved email communications; a personalised customer portal; ticket information; hot buttons; and more. You can read the full announcement on the right.

Quite aptly timed, this happens to be European Cyber Security Month. Unintentionally, or perhaps we should say perfectly planned, earlier this month we held the 5th gathering of our Cyber Security Council in the iconic White Tower of the Tower of London. Chaired by Lieutenant General Sir Graeme Lamb, the council discussed collective defence and information sharing between businesses to tackle cyber threat. There was something quite special about looking at modern-day security against the backdrop of a medieval form of defence. If you would like to find out more or become a council member click the link on the right.

The non-related ‘Taylor Brothers’ feature once again in the bulletin. Malcolm penning the lead feature and Adrian, our CTO, looking at the power of cloud security. He discusses the role it has to play in cyber crime and how malicious actors can exploit cloud computing in the arms race for online security. Read Adrian’s article on the right.

Finally, as always, we highly recommend you keep up to date with our Threat Horizons. These highlight the more critical vulnerabilities you need to be aware of, and include steps for remediation.

Enjoy the rest of European Cyber Security Month. We’ll be back just before Father Christmas comes to pay us all a visit.

ITC has moved to a brand new state-of-the-art office in Canary Wharf, designed and equipped to meet the very high security requirements our customers expect and deserve. At the heart of it all is our world-class Security Operations Centre, from which our experts continue to deliver uninterrupted 24-hour security and networking services 365 days of the year. Full announcement >

We are committed to listening to our customers and delivering improvements to the services we provide. As part of our continuous service evolution, we are delighted to announce the introduction of a new and enhanced service management capability. This new investment delivers a straightforward “issue to resolution” process that adds real value to our managed services and the experience of our customers. Full announcement >

Held bi-annually, under the Chatham House Rule, the Council gathers international security experts and thought leaders in round table dialogue to discuss and debate the cyber security landscape in the UK and across the world. Find out more >

Learn about how malicious actors exploit cloud computing, and find out who's winning the online security arms race, in CTO Adrian Taylor’s article in CIO Applications Europe where he discusses cyber crime and the role of cloud computing. Full article >